Category: Business Consultants | show me more
2 Deer Park Avenue
Fairways Business Park
Landline: 0131 56...
CUSTOMER EXPERIENCE SOFTWARE, CUSTOMER EXPERIENCE ANALYTICS, CUSTOMER EXPERIENCE REPORTING, BUSINESS INTELLIGENCE SOFTWARE
Who We Are
Maru/Syngro are a customer intelligence organisation with a team of dedicated and committed individuals who have a passion about enabling businesses to place customers at the heart of everything they do. Maru/Syngro provide world-leading customer experience reporting, analytics and performance management software which aims to empower enterprises with the customer insight they need to grow, retain customers and drive profitable action.
At Maru/Syngro, we extend beyond our customer experience software by offering additional consulting, training and support services.
Why We Do It
Founded in 2004, Maru/Syngro began as a customer experience consultancy helping organisations of all sizes implement and roll-out effective customer experience programmes.
In 2006, we began developing the technology ourselves to help organisations be more customer-focused. Two years later, Maru/Syngro rolled out our first 'Voice of the Customer' system. In addition to a technological solution, we offered educational support to help organisations worldwide adopt a customer-centric process to transform their businesses. We were one of the early pioneers that advocated this view of business and encourages genuine customer-centricity.
Testimonials are curated by Maru/Syngro Limited and are not independently reviewed or verified.
"Compared to everything else in our company, this looks beautiful! People want to read and better understand our CX dashboards and reports."
Weir Group on 3 October 2017
"Through the use of Syngro Eye we will make business decisions that allow us to allocate investment to the areas that will have the greatest impact"
Exova on 3 October 2017
"Syngro Eye enables us to get the right data to the right people at the right time. It's flexible, easy to configure, and so allows me to meet the ever-changing demands of our business"
Stora Enso on 3 October 2017
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